Horace
Premium Gold
North Melbourne - 2024 Hugh Greenwood Player Sponsor
Veteran
North Melbourne - 2023 Ailish Considine and Bella Eddy Player Sponsor
North Melbourne - 2023 Aaron Hall and Flynn Perez Player Sponsor
10k Posts
North Melbourne - 2022 Aaron Hall and Flynn Perez Player Sponsor
North Melbourne - 2021 Taylor Garner and Flynn Perez Player Sponsor
North Melbourne - 2020 Taylor Garner and Flynn Perez Player Sponsor
I'm not sure if anyone else is sick of the treatment we get from the two big supermarkets, Coles and Woolworths, but I sure as hell am.
They call the shots in every way and have no regard for us mug shoppers out here in consumer land. As we all know they want to get rid of check out people and have pushed us as hard as they can to the self check out method.
Yeah it is supposed to be quicker but in their infinite wisdom they have not set their systems up to be user friendly. At first Coles was far harder to use than Woolworths, however Coles lifted their (very poor) game a little while Woolworths, after discovering that too many people were departing with too many "free" items, had to clamp down. Initially at Coles when you filled the entirely inadequate space to park the scanned items, you couldn't remove the bag and start filling another without their air raid sirens going off. They eventually got that sort of right, while Woolworths introduced the same "don't you dare move the bag and start another bag" system, making theirs just about unworkable if you are buying more than about half a dozen items.
Now on Tuesday I went through the self check out at Coles to discover that one of their (not) very smart technology people has just come up with a new system which provides an entirely different set of screen options, rendering the system almost unworkable.
The unfortunate assistant who had to help me on Tuesday told me that it was just "upgraded" that morning. Through very gritted teeth I told her that indeed she was quite wrong and that in fact they had just "downgraded" their system, hence I was off to Woolworths. I dunno why though as their system still a shocker.
When I was a kid, either my mother or my father would ring through the order to the local general store, about 5 miles away, every Monday morning and later that afternoon the owner would deliver the order and tick off the items on the docket at our kitchen table.
Bring it all back I say and f*** off Coles and Woolworths.
They call the shots in every way and have no regard for us mug shoppers out here in consumer land. As we all know they want to get rid of check out people and have pushed us as hard as they can to the self check out method.
Yeah it is supposed to be quicker but in their infinite wisdom they have not set their systems up to be user friendly. At first Coles was far harder to use than Woolworths, however Coles lifted their (very poor) game a little while Woolworths, after discovering that too many people were departing with too many "free" items, had to clamp down. Initially at Coles when you filled the entirely inadequate space to park the scanned items, you couldn't remove the bag and start filling another without their air raid sirens going off. They eventually got that sort of right, while Woolworths introduced the same "don't you dare move the bag and start another bag" system, making theirs just about unworkable if you are buying more than about half a dozen items.
Now on Tuesday I went through the self check out at Coles to discover that one of their (not) very smart technology people has just come up with a new system which provides an entirely different set of screen options, rendering the system almost unworkable.
The unfortunate assistant who had to help me on Tuesday told me that it was just "upgraded" that morning. Through very gritted teeth I told her that indeed she was quite wrong and that in fact they had just "downgraded" their system, hence I was off to Woolworths. I dunno why though as their system still a shocker.
When I was a kid, either my mother or my father would ring through the order to the local general store, about 5 miles away, every Monday morning and later that afternoon the owner would deliver the order and tick off the items on the docket at our kitchen table.
Bring it all back I say and f*** off Coles and Woolworths.